In 2017, the strategic plan was revised to adapt it to the new reality. After a process of reflection, 4 priority action lines were set.
The BST will display the annual objectives according to the new defined lines:
In accordance with the balanced scorecard method, each year these four main strategic lines are converted into company goals, measurable through indicators and linked to action plans. This helps align everyone in the organisation towards obtaining specific results and strategic behaviours.
The combination of strategic lines, business goals and perspectives for action provides a strategic map.